![]() The underscore is required and you’ll want to contact your host and see if they can manually add the record for you or if they disallow underscores entirely. ![]() Some hosts do not support underscores (_) in DNS records, and adding this record can cause an error. I’m seeing an error with my DNS settings when trying to add the record with an underscore (_). For example, you could setup a CNAME record at which points to , and then you can advise your clients to enter instead. Yes - you would just need to setup CNAME records at your own domain first. Can we tell them to use our own domain name in their CNAME records instead of ? We have multiple clients who will use our account. If the previous three steps have been completed and verified, you won't need to do anything else. To set your tracking domain (for any links in your email) to use secure "https" instead of "http", click the "Enable hosted SSL" checkbox and click "Verify". We have setup guides for popular DNS providers, which can make this easier.Īs long as your domain is showing as 'Verified' on your Verified Senders page, it is setup and working correctly. The Verified Senders page will let you know exactly what you need to enter. You do this by creating DNS records of the type CNAME for your domain name. Once you are logged into your DNS provider from step two, you're ready to create the CNAME records that are required. If you are unsure where your DNS is hosted, check on the Verified Senders page where you'll see Your DNS provider is. Login to the DNS administration of your domain name with your DNS provider. For example, if you send your emails from then you would enter. In the "Sender domains" section, click 'Add sender domain', enter your domain in the textbox and click 'Continue with this domain'. To set up a verified sender domain, follow the steps below: Step One:įrom the left-hand menu, make your way to the " Sending > Verified Senders > Sender domains" page in your SMTP2GO control panel. If you're unsure what those acronyms are, you can rest assured that you won't need to learn any more about them. Adding a verified sender domain means that SPF and DKIM are automatically handled by us, and use DNS records at your own domain name. Sender Domainsįor maximum email delivery rates and better branding, we recommend adding any domain names (that you send emails from) to the " Sending > Verified Senders > Sender domains" section. You can choose to add sender domains or single sender emails. There is no need to update your SPF record, and you do not need any additional MX records to use our service. This requirement will be rolled out to existing customers over the next few months. Update (May 4, 2022): Registering a verified sender is now a requirement before emails are allowed to be sent, for all customers joining on or after May 4th, 2022.
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